Picking the right internet provider in Australia can feel like a chore. With so many names out there, it's tough to know where to start. Two brands that keep popping up in these conversations are Tangerine internet and Optus internet. Both are popular. Both promise fast, stable internet. But which one actually delivers?
Let's break it all down. Real user experiences. Plan details. Speed, support, pricing, and more. This comparison has everything you need to decide which one fits your home best.
A Quick Look at Tangerine and Optus
What is Tangerine Internet?
Tangerine is known for being affordable and simple. It's one of those providers that keeps things clear. No long-term contracts. No over-the-top extras. Just internet that works without emptying your wallet. Aussies are switching to Tangerine internet because it balances cost with performance.
What is Optus Internet?
Optus internet comes from one of the biggest telecom companies in Australia. It's a name people know. Along with NBN, they offer mobile services, 5G, and bundles. Their coverage is huge, and they throw in extras like high-end modems and entertainment packs.
Speed Test: Who's Got the Need for Speed?
Tangerine Internet Speed
Tangerine runs on the national NBN network, so speeds are decent. You'll find three main options:
- NBN 25: Up to 25 Mbps
- NBN 50: Up to 50 Mbps – most people choose this one
- NBN 100: Up to 100 Mbps for bigger needs
Most reviews say the speeds stay stable, even during busy times like evenings.
Optus Internet Speed
Optus has similar NBN plans but adds some extras at the top. They offer:
- NBN 50: Good for standard homes
- NBN 100: Perfect for families or streamers
- NBN 250 & NBN 1000: Super high-speed options in some areas
On top of that, Optus brings 5G home internet into the mix. Speeds can go over 300 Mbps if your area supports 5G.
Who wins? It depends on your setup. For basic or mid-tier internet, Tangerine delivers well at a lower price. But if you want top-tier speeds or 5G, Optus pulls ahead.
Stability Check: Which One's More Reliable?
How Tangerine Performs
Tangerine uses the same infrastructure as other providers, so it's solid. People say it holds up well during heavy use. It doesn't overcrowd its servers, which helps keep things running smoothly.
What About Optus?
Optus has stronger resources and a bigger network. Its 5G service adds a nice layer of backup. While most users enjoy smooth service, a few report slowdowns in high-traffic areas.
Winner here? Optus, by a bit. The added network strength and 5G support give it a small edge.
What You Pay vs What You Get
Tangerine Internet Plans
Here's what you can expect from Tangerine:
| Plan | Speed | Price (Approx) | Contract | Perk |
|---|---|---|---|---|
| Standard | 25 Mbps | $49.90/month | No contract | 6-month discount |
| XL Speed Boost | 50 Mbps | $59.90/month | No contract | 6-month discount |
| XXL Speed Boost | 100 Mbps | $74.90/month | No contract | 6-month discount |
Tangerine also lets you leave anytime. No penalties. No lock-ins.
Optus Internet Plans
Here's what Optus is offering:
| Plan | Speed | Price (Approx) | Contract Length | Extras |
|---|---|---|---|---|
| Everyday NBN | 50 Mbps | $79/month | 24 months | Free modem, mobile deals |
| Family NBN | 100 Mbps | $99/month | 24 months | Wi-Fi 6 modem included |
| 5G Home Internet | Up to 300+ Mbps | $79/month | 24 months | No data caps |
Optus includes more perks, but you'll pay more and need to commit to a longer term.
Price winner? Tangerine, hands down. It's cheaper and you're not stuck with a contract.
Who's Easier to Talk To?
Tangerine Support
People really like Tangerine's support team. It's easy to reach them, and wait times are usually short. Plus, their team is based in Australia, which helps a lot.
You can:
- Use live chat
- Call the Aussie-based support center
- Skip the stress of contracts
Optus Support
Optus is bigger, so it has more channels. But that doesn't always mean better help. Some folks mention long hold times or needing to repeat themselves with different reps.
Support options include:
- 24/7 app support
- Phone and in-store help
- Online tools for self-service
Service winner? Tangerine. Smaller company, better support experience.
What Extras Are You Getting?
What Tangerine Offers
- 14-day trial with money-back
- Bring your own modem
- Free switching process
- No setup fees
The focus here is on keeping it simple and flexible.
What Optus Brings
- Free Wi-Fi modem with backup
- Streaming add-ons like Optus Sport
- Bundle deals with mobile
- Full 5G network access
Optus gives you more extras, especially for entertainment and mobile.
Winner here? Optus. If you like add-ons and bundles, they've got the better offer.
What Real Users Are Saying
Tangerine Internet Reviews
- "Switched from another provider and saved $20 a month. Speed stayed great."
- "Support team was super helpful."
- "No contract made switching so much easier."
Optus Internet Reviews
- "Speed is solid, though it dips sometimes at night."
- "5G works amazingly well here."
- "It's pricier, but the bundles made it worth it."
Overall experience? It's a tie. People love Tangerine for its simplicity. Optus gets praise for features and speed.
Final Thoughts: Which One Should You Pick?
Both Tangerine internet and Optus internet have their strengths. Your choice depends on what matters most.
Go with Tangerine if you want:
- Cheaper monthly plans
- No contracts
- Simple setup with solid NBN speeds
Choose Optus if you want:
- Access to 5G internet
- Bundles with mobile and streaming
- High-speed NBN options
FAQs
Q1: Does Tangerine internet require a contract?
Nope. All plans are no-contract. You can cancel anytime without fees.
Q2: Is Optus internet available everywhere in Australia?
Optus has great coverage, but 5G and ultra-fast NBN plans might not be available in remote areas.
Q3: Which is better for gamers—Tangerine or Optus?
Optus offers higher speeds and lower latency with its 5G plans, which can be better for serious gamers.
Q4: Can I keep my existing modem with Tangerine?
Yes, Tangerine lets you bring your own modem as long as it works with NBN.